Transfer incoming calls with or without answering from your phone to another. These transfers can be made in two ways.
A blind call transfer is when you send a call to any other person or landline, extension or mobile phone number without talking to the person first
Warm call transferring refers to warming the person up, or providing the individual with information prior to transferring a call to the particular person.
How does it work?
- Blind Transfer– Press *1 followed by extension or any phone number
- Attended Transfer to internal extension number- Press *4 followed by extension number
- Attended Transfer to external number- Press*7 followed by the phone number