A call queue is when an incoming call can’t be taken by an appropriate personnel member. The call is placed into a queue until the right person can answer. Many modern systems include automated voice messages or music to indicate when the caller finds themselves in a queue.
« Back to GlossarySearch
Categories
Recent Posts
- MSP Expo 2022 – Chance to Become a Part of Cebod Telecom Channel Partner Program
- “No-Show” Appointment Policy
- Why to Integrate Practice Management Software for your Dental Practice?
- 5 Signs Your Traditional Phone System is Broken (and How to Replace it with an Efficient, Virtual phone system Solution)
- How to Reduce VoIP Latency: A Technical Guide to Testing Your Network
What is business phone service?
Subscribe To Our Newsletter
Join our mailing list to receive the latest news and updates from our team.