How Phone Systems Are a Big Threat to Business Growth, and What to Do About It
Growth is always a concern for your business, whether it is in terms of money or clients. Even though you may be doing well at bringing more money in, you may also be avoiding a major factor of business growth—technology.
Your computers and smartphones may be fully upgraded with the newest technology, but what about your communication systems? Do you still rely on a traditional phone system to handle your increasing number of clients and to stay connected with your remote workers?
If the answer is yes, then your business is in big trouble.
Threats Attached to a Traditional Phone System
Traditional phone systems are handled by circuits, wiring, and installation. Allowing them to manage your entire communication system is like handing over the reins to someone who is completely unreliable.
More often than not, business owners learn the negative impacts of traditional phone systems only when it’s too late. Traditional phone systems are easily susceptible to toll fraud, eavesdropping, and even voicemail hacks. In this easily hackable world, traditional phone systems can be a point of entry into your business network if anyone gets the password to your communication system.
One of the most common threats of traditional phone systems are when your profits are compromised and used for long-distance calls or international calls. Global charges can go unnoticed and are only discovered when you receive your monthly phone statement. It can cost your business thousands of dollars yearly, and it gets worse when your international clients increase day by day.
Other obstacles are circuits, wiring, and installation, all of which could be easily damaged due to external factors like fires. They require additional maintenance, resources, and time to repair.
Replacing traditional phone lines is also a matter of concern. You may not find replacement parts or aversion that is compatible with your current phone systems. Until they get replaced or repaired, all your communication will remain on hold, which may lead to a big bottleneck in your business, and your profits will take a dip for a while.
But don’t fret! VoIP (Voice-over Internet Protocol) is here for your business. Unlike traditional phone systems, VoIP uses internet technology to keep you connected to your clients and employees. Remember all those voice or video calls you used to make to your personal connections through social media channels? Well, now they are part of VoIP, and it’s time to integrate this technology into your professional systems, too.
How VoIP Protects Your Business from Traditional Phone System Threats
An increasing number of businesses are switching from PSTN (Public Switched Telephone Networks) to VoIP because of the many benefits VoIP offers, along with its ability to protect your communication system.
Here are the three key benefits of VoIP:
- Security Check: VoIP gives you a tracking dashboard with data to analyze call records and identify outliers or any odd activity that is taking place in real time. It sets an alert system to notify you if any suspicious activity is found. It creates an unbreakable shield between your organization’s communication system and cyber threats.
- Profit Savior: As we discussed earlier, VoIP works from the internet, and no copper lines are needed. This is the first step to saving a fortune through VoIP. With traditional phone systems, there is also a big difference in charges for local and international calls. VoIP thins the gap between local and global charges. It establishes connections via the internet, which doesn’t make much difference whether it’s a local or global call. You can recall the way WhatsApp works; no matter whom you are calling, it’s all on the internet. Similarly, with VoIP, you have to pay little-to-no difference in long-distance calling charges, as compared to traditional phone lines.
- Hassle-free Maintenance and Upgrades: Want to upgrade your phone system with the capacity to handle an increasing number of clients? Want to get rid of traditional phone line maintenance costs? VoIP is an all-in-one solution to these problems. It doesn’t require maintenance costs and takes little-to-no time for upgrades, and all without disturbing your ongoing communication with clients and employees (including remote employees!).
It’s time to put an end to the discussion about whether to integrate VoIP or not. As the entire world is going digital, VoIP is simply a necessity. With the increasing demand for online channels, cyber security threats are also increasing, and VoIP is the secure shield that you need to protect your business.