The professional voicemail greeting is a cornerstone of any good business. It’s true that millennials are largely ignoring traditional voicemails and other greetings, but they’re still important for professionals regardless, at least for now. Not every voicemail is relevant to every situation. This guide is going to demonstrate some of the specific voicemail greetings examples for the doctor, the dentist, and the lawyer.
Voicemail for the Doctor’s Practice
A doctor’s practice typically either has a secretary or the doctor themselves to take calls. It’s vital that you have a different voicemail based on the area of the practice the patient is calling. The information differs, but the tone of voice remains the same. It should be warm yet professional because many patients will be distressed or worried about potential symptoms and conditions.
Here’s an example of a voicemail from the perspective of a doctor’s secretary:
- Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Now here’s an example of the same voicemail from the perspective of the doctor.
- Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
Voicemail for the Dentist
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments.
The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
- Hello, you have reached Dr. X. I’m attending to a patient now, but I will call you back as soon as I can. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call me at Y.
In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
Voicemail for the Lawyer
A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greeting example.
- Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department.
This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
Last Word – Test Out Different Strategies
Like most companies, you should test out different messages, tones, and deliveries to get the right voicemail. This is a work in progress and you should always be thinking about how you can improve your voicemail.
Have you crafted a professional voicemail for your business yet? Also, find out what are the universal Voicemail Greetings Scripts and always follows the do’s and don’t about leaving the right voicemail.