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call logs
Call Logs allows you to view vital data concerning both the daily inbound and outbound calls your business receives.
Analyze your business call history with VOIP phone system call log feature
Call logs are records of incoming, outgoing, and missed phone calls that are stored on a device's call history or in a cloud-based phone system. These logs typically include the date and time of the call, the phone number or contact name of the caller or recipient, and the duration of the call.
Call logs can be accessed through the phone's settings or call app, and are often displayed in chronological order. Some call log features may also allow users to filter the logs by type of call (incoming, outgoing, missed), time frame, or contact name.
Call logs can be useful for tracking phone usage, reviewing call history, and identifying missed or unanswered calls. For business users, call logs can provide valuable data on call volume, call duration, and customer interactions. Some call logging software may also provide call analytics and reporting features for further insights into call activity.
Call logs are an important feature of any business phone system and can help users stay organized and informed about their call activity.
Frequently Asked Questions
How to use call logos?
To view your company’s call data, simply set a start date and end date for your query, in the Call Logs menu. Then run the report and convert it into a PDF or export it into Excel. The data is ready to print for your files. If you need to access daily call data, simply set a start time and end time for the date that you select. You can even customize the report by specifying whether you want to review inbound, outbound calls and the type of call, such as voice or fax. It’s that easy!
What are benefits of call logs?
Share call log information with authorized users through email, Listen to recorded phone calls through downloading and playback, Schedule call log reports to be automatically delivered to your email on a daily, weekly, or monthly basis, Return any calls or messages as reviewed in the report
What about data storage? Is the call log data secure?
Never lose track of your call data again. Call Logs store your company’s inbound and outbound call records for up to 3 years for you to review, and you have direct access to your voicemails and fax information for up to 3 month in your online account. Every call is date and time stamped. Use this information to help gauge the growing needs of your business, enhance employee training, and ensure that your customer needs are being met.
Why do my business need call logs?
With Call Logs, Cebod Telecom allows you to access important data that helps you forecast your company’s costs and track your productivity. Use it to learn more about your customer demographics and find out who your employees are calling in order to help you track company expenses, transactions, as well as billing information. With Call Logs, you can keep track of a whole host of important business data right at the touch of a button.
How much does call log feature cost?
Never pay extra for call log feature. Access important call data through the use of our Call Logs feature, which is included for free with every business plan that we offer
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