Call Park

Put incoming call on hold in the cloud so that anyone in your company can take the call

With call park, answer parked calls in the cloud from any phone in your business.

With a Cebod Telecom VOIP business phone system,  make customer calls a priority. Use our free call park business feature to put a call on hold, so that any other employee can pick it up on a different phone. Never leave a customer waiting on the line again! When you park a call, then it can be picked up by anyone with access to the parked call.

Increase your call volume efficiency and your customer satisfaction.



Frequently Asked Questions

How Does Call Park Works?
When your business experiences high call volume, it’s inevitable to put a number of customers on hold – but you don’t want them to wait forever, or transfer from one extension to another and make them frustrated or even don’t want them directed to voicemail.

Call Park allows you to avoid such circumstances by parking their call in the cloud from VOIP Phone, Mobile phone or soft phone.

  1. Press *9 on the keypad or “call park” soft key on your phone.
  2. The call get assigned an extension where the call parked and it is announce to the user 85xx(where xx is any number between 01-99)
  3. The parked call can be picked from any phone by pressing * followed by the extension eg. *8501


What are the benefits of Call Park?
Call Park Benefits

  • Multiple Calls Parked at One Time- With Cebod Telecom’s call park feature, you can park up to 99 calls at one time, regardless of whether they are inbound or outbound calls.
  • Automatic Ring Back-  Call Park feature includes automatic ring back. If a phone call goes unanswered after five minutes, the call is rerouted back to you to ensure that the customer is properly attended to.
  • Remote Access- You can even park calls while you’re out of the office using a few simple commands from your smart phone. Call Park is supported remotely through your system’s routing guidelines; thus you’ll never need to worry about an important phone call while you travel.
  • Increased Security for High Priority Calls-  Call Park even lets you park high priority calls in locations that demand greater security. Such calls are only visible to users authorized in the same group where the call must be handled.
How much does Call Park Feature Cost?
The features comes free when you sign up for Cebod Telecom business phone service.

  • Retrieve any phone call from any phone in your office
  • Reduce hold time
  • Never let a call go unanswered
  • Customer calls are always answered in a timely manner

Best Business Phone Service Feature: Call Forwarding

  Whenever you dream of success for your business, you can’t deny the worth of answering all the calls. A missed call is more than what you think. With a missed call, you miss a business opportunity, a customer, and some market exposure. Whether you are a greenhorn...

Fixed vs Non-Fixed VoIP: Something You Must Know

VoIP is rapidly replacing the traditional phone systems of business. Now, business owners and employees are making or receiving calls over the internet. Thanks to VoIP for enabling staff members, clients, and customers to connect across the globe cost-effectively and...

Difference Between Toll Free and Local Phone Numbers? What is Best for Your Business in USA

Contrary to what many young entrepreneurs say, the phone number is not dead. The phone number remains the most important communication tool for businesses today. You’ll find it on websites, social media, and in any local marketing materials. That’s because most...

Compare the Top VoIP Conference Phones for 2019

When it comes to VoIP, the package you choose is about so much more than the system alone and its features. The handset you use can make or break your experience, which is why you also need to look at the different handsets offered by companies. Do they fit your...

5 Big Mistakes Businesses Make with IVR

Interactive Voice Response (IVR) is the next level of customer service. An auto attendant is a way for your business to intelligently greet customers and open a dialogue. When it comes to an efficient and effective VoIP phone service in California, you need a service...

6 Tips for Creating a User-Friendly IVR System

Your Interactive Voice Response (IVR) system is one of the most effective tools you can have to care for your customers. But an auto attendant must be installed with the demands of 2019 in mind. Did you know that 93% of customers are likely to make repeat purchases...

What Music on Hold Should I Choose?

What Music on Hold Should I Choose?   Setting up the music on hold feature for your business phone service is hardly the most glamorous part of readying your business for facing clients. But it’s necessary for presenting a professional face to anyone who gets...

5 Voicemail Greetings Scripts

5 Voicemail Greetings Scripts Voicemails are used by most businesses for Customer Relationship Management (CRM). Businesses spend over $26 billion on CRM, yet little changes can make all the difference. If you’re planning on using voicemails for greetings, you need...

6 Voicemail Do’s and Don’ts

A voicemail is an often-overlooked part of business. The way you speak to people when it’s not a two-way conversation can define how people see your business. There’s a reason why huge corporations are starting to research what the perfect voicemail is. Here are...

Small Businesses Can Benefit from Internet Fax

Running a small business can be both a blessing and a thorn in the flesh depending on how you execute your operations. For one thing, the clients that you have should be a gem to the business, seeing that it is still a growing one. As such, it is best to regularly...

Harnessing the Power of Communication with Business SMS

It’s hard to imagine people going anywhere without using their smartphones. They have become such an indispensable part of modern society that people tend to forget the power they can harness with the communication technology they have at hand. Businesses can have...

5 Reasons to use Conference or Conference Bridge phone feature?

Conferences should be quick and easy. With the right technology they are. Conference bridge feature is one of the best ways to connect with employees, vendors, customers, and anyone else you must make contact with to make sure your business runs smoothly. Being able...

We’re Here To Help 24 / 7

Give us a call at 800-839-3817

Get A Free Quote

One stop shop for all communication need. Take your business to the next level with Cebod Telecom business phone system.

Request A Quote

Learn more about business phone services and solutions.