Put incoming call on hold in the cloud so that anyone in your company can take the call
With call park, answer parked calls in the cloud from any phone in your business.
The call park feature allows a user to place a call on hold and then retrieve it from any other phone on the same phone system. This feature is commonly used in businesses or organizations where employees need to transfer calls between departments or locations.
When a call is parked, it is placed in a virtual "parking lot" and given a unique number or code. The user can then retrieve the call from any phone by dialing the code or number associated with the parked call. This allows employees to move freely around the office or work remotely while still being able to access calls as needed.
The call park feature is especially useful in situations where a call needs to be transferred to a specific person who may not be at their desk, or if a call needs to be escalated to a manager or supervisor. By parking the call, the user can ensure that it is not lost or forgotten while waiting for the appropriate party to become available.
Frequently Asked Questions
You May also Like
What Is a Cloud Contact Center: Benefits & How It Works
Growing Your Small Business with a Cloud Phone System in 2023: Benefits and Best Practices
How Multi-Line Phone Systems Can Improve Communication and Productivity in Your Business
We’re Here To Help 24 / 7
Give us a call at 800-839-3817
Get A Free Quote!
One solution for business phone service, voip phones, SMS, and call center platform.Download PDF