Dynamic Caller ID

Change your callerID to create a local presence for outbound calling

With Dynamic CallerID, Increase Customer Engagement

If you want to make your calling campaign more successful then create a local presence by using Dynamic Caller ID. Research has proven that call pickup rates goes up by 20% when the call comes from a local phone number instead of a toll-free or unknown area code.

This feature is also known as Smart CallerID,  and it helps Cebod Telecom customers to display a local phone number to the caller when dialed. People are more inclined to pick up a call when the Caller ID is from their state, city, or local area codes.

 

What happens when customers return a call to the caller ID shown?

 

  1. When setting up Dynamic Caller ID, one phone number can be designated as a main target number.
  2. When the customer calls back on Caller ID number shown , the call can be  redirected to the target phone number or main business phone number. 
  3. You also have option of selecting intelligent routing. The return call can also be routed to the last phone line that dialed the number within the previous seven days or target /main business phone number after 7 days.

 

How much does it cost to get Dynamic Caller ID?

Dynamic Caller ID is free for Cebod Telecom customers.  Use this feature to broadcast campaigns and increase customer engagement.

Benefits of Dynamic Caller ID

Optimized–  Use the same phone system to represent multiple businesses and select the most appropriate number to call from. 

Localized- Create a local presence in any market and appear more personal and professional to those you call.

Trusted- People trust local presence and are less likely to screen calls.

Auto-Selected– Dynamic Dialer can choose the best phone number with area code to call from based on the recipient’s phone number and geographical location.

Mobile and Landline – Call the customer with a localized caller ID on a landline or, mobile cell phone.

Call Back– Customers are more likely to call back on a phone number with a local presence.  Experience 20% and more call back rate with Dynamic Caller ID.

 

Learn ways to use Dynamic Caller ID for your business.

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