IVR
Interactive Voice Response System allows users to navigate through office telephone system without speaking with the receptionist.
IVR is the office phone systems custom menu that act’s like an auto attendant. Every time a call comes in, the caller is greeted by a friendly voice and is escorted to select through available options to reach the desired department or person.
- Customize your IVR with a custom Greeting
- Customize Auto Attendant to different languages
- Set IVR at multiple levels
- Option to add Dial By Name to IVR
- Incorporate music on hold while configuring the IVR