Healthcare Office Phone Service

Leverage business phone service to build a stellar reputation while trimming down the communication expenses.

Smart Solution for Communication Needs

Deliver a high level of customer experience by moving to Cebod Telecom advanced medical office phone service without spending a fortune.

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Call Forwarding
Utilize this feature to redirect all incoming calls to your medical office to one or more preferred number/s whenever you are away from your work extension.
Call Logs
Easy tracking of incoming calls for follow up with patients who don’t leave messages but are in need of care.
Fax
Use traditional fax machine and /or go paperless virtual fax option. You can also use both without any additional charges.
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Call Block
Block unwanted phone calls that clog up your phone lines and prevent patient access.
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Rollover
When a callers dials your business phone number, if the line is busy, then the call is automatically transferred (rollover) to the next line and hence forth. Similar to traditional multiline phone system.
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Toll Free
You can elect to have a toll free number as well if your office is a national or trans-state entity, or if you want to let your out-of-area-code patients know they can call their health care provider toll free.
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Local Numbers
Choose a new local phone number or keep the existing number , keeping a local community presence for the patients. Port your existing phone number FREE with no downtime at all.
Auto Attendant
Custom greetings welcome the patient and gives them the freedom to get basic questions answered with talking to the receptionist.
Business SMS
You can elect to have a toll free number as well if your office is a national or trans-state entity, or if you want to let your out-of-area-code patients know they can call their health care provider toll free.
Practice Management Software
Integrate with CRM so that when patients call your practice, their history, appointments, notes, and billing data appear on the assistant’s screen.
Apps
Custom greetings welcome the patient and gives them the freedom to get basic questions answered with talking to the receptionist.
Call Routing
Front office staff can easily route or transfer phone call between multiple offices.

Why Choose VOIP Phone Service?

Putting your patients first is the number one priority when it comes to running your medical practice. Use Cebod Telecom business phone system for crystal clear call quality and efficiency.

 

  • Reliable, flexible, scalable and affordable Office Phone Services
  • No expensive Phone system to purchase
  • Get the feel of a larger medical practice
  • Phones can ring simultaneously at office and residence landline or cell phone.
  • 50 Plus Features
  • Free Phones
  • IOS, Android, Desktop Apps
  • Integrates with practice management software

Keep your Existing Phone Number, Get Instant Activation, Get Pre- Configured Phones

Cost Effective

  • Cut monthly telecom expenses by up to 60-70%
  • Easily manage multiple medical offices under one account and one invoice
  • Unlimited Extensions – No per user charge
  • All-inclusive Advanced Features at a flat rate
  • Free pre-configured Voip phone with every phone line.
  • Unique pay line, not per user pricing model which saves you big bucks

 

 

Free Maintenance

  • VOIP Phone System is skillfully managed updated, and operated by a team of Cebod Telecom IT experts.
  • Adding new staff members to your VOIP Phone System can be done quickly, and effectively with minimal effort!
  • There is no costly hardware to buy with a VOIP Phone Systems

News/Resources

 

Importance of VoIP in Healthcare Organizations: The Future of Urgent Care

Commonly Asked Questions

How much does the phone system for medical office cost?
The cost of the business phone system for medical office is related to number of phone lines purchased. We charge for every phone line purchased, irrespective of the number of users on each line. This sets us apart from our competitors who charge extra for every user or extension. Check our Plans and Pricing page for more details
How do handle calls after office hours?
  • Find Me/Follow Me: Utilize this feature to redirect all incoming calls to the medical office (after hours) to one or more preferred number/s or whenever you are away from your work extension.
  • Business Hours: Create different IVR menus and call forwarding settings for when the medical office is closed. An easy to use feature especially for medical practices with varying office hours and with Saturday or Sunday closures.
With new clinics in the area, is your medical practice able to stand out?
A high percentage of prospective patients of a clinic contact them via phone. Therefore, every medical office needs to implement adequate measures to impress these callers. A good phone system will make your office look extremely professional, capable, and seasoned. On the contrary, issues like long hold times, dropped calls, or busy signals can shatter the image of your office in no time. Cebod Telecom offers several automated features that can be extremely useful for your office.
The receptionist is over burdened with constant incoming calls! What should we do?
  • Roll over Call: When a callers dials your medical office phone number, if the line is busy, then the call is automatically transferred (rollover) to the next line and hence forth. Similar to traditional multiline phone system.
  • Auto Attendant: This feature offers your prospective patients the freedom to decide whether they want their basic questions to be answered or if they need to speak to someone immediately. Auto Attendant is capable of directing the callers to recorded answers for the simplest of questions.

One Stop for Medical Office Phone Service

If still not sure, we will be happy to give you a free demo of our Business
Phone Service with no commitments.

Call us today at 1-800-839-3817  or write to us at : sales@cebodtelecom.com

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One stop shop for all communication need. Take your business to the next level with Cebod Telecom business phone system.

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