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Cebod Telecom, a leading provider of cloud-based business phone systems and SIP trunking solutions, is thrilled to announce its seamless Microsoft Teams Integration. This new offering enables businesses to experience enterprise-grade calling and unified communication — all within the familiar Microsoft Teams environment.

With this integration, Cebod Telecom bridges the gap between business telephony and team collaboration, empowering organizations to make and receive external phone calls directly through Microsoft Teams using Direct Routing technology.

Revolutionizing Communication with Microsoft Teams Integration

Microsoft Teams has become the backbone of modern workplace collaboration. However, until now, integrating traditional phone systems into Teams required multiple vendors and complex setups.

Cebod Telecom’s Microsoft Teams Integration changes that. By combining the power of Cebod’s SIP trunking with Microsoft Teams Direct Routing, businesses can now enjoy a complete voice solution — connecting employees, customers, and partners under one communication platform.

With this integration, Teams users can:

• Make and receive calls globally using their business numbers.

• Access advanced PBX features such as call routing, auto attendants, and call queues.

• Monitor call analytics and recordings for improved quality and compliance.

• Reduce costs compared to Microsoft’s per-user calling plans.

What Is Microsoft Teams Direct Routing?

Microsoft Teams Direct Routing allows businesses to connect Microsoft Teams Phone System to the Public Switched Telephone Network (PSTN) using a third-party provider like Cebod Telecom.

In simple terms, it enables Teams users to make external phone calls — not just internal Teams-to-Teams calls — while maintaining full control over their telephony system.

Cebod’s Direct Routing in MS Teams integrates voice, collaboration, and enterprise telephony into one unified platform. With flexible SIP trunking, businesses can manage numbers, call flows, and routing policies without relying solely on Microsoft’s calling plans.

The Benefits of Cebod’s Microsoft Teams Integration

Cebod Telecom’s integration with Microsoft Teams Voice offers more than just connectivity — it delivers a complete, scalable, and cost-effective communication solution for modern businesses.

1. Unified Communication

With Microsoft Teams SIP Integration, employees can collaborate via chat, video, and calls — all within a single app. Whether working in-office or remotely, your entire team stays connected seamlessly.

2. Enterprise-Grade Voice Quality

Cebod’s robust SIP trunking network ensures HD voice quality, low latency, and carrier-grade reliability for every Teams call. Businesses experience crystal-clear conversations across any device.

3. Cost-Effective Calling

Compared to Microsoft Teams Phone System pricing, Cebod’s Direct Routing solution offers significant cost savings. Businesses can avoid per-user licensing costs and instead pay only for the channels they need — making it ideal for scaling communication efficiently.

4. Full PBX Functionality Inside Teams

Enjoy all the advanced features of a business phone system within Microsoft Teams, including:

• Auto attendants

• Call forwarding and routing

• Call recording and transcription

• Voicemail to email

• Analytics and reporting

This transforms Microsoft Teams Phone into a powerful communication hub for your entire organization.

5. Global Reach with SIP Trunk Integration

Cebod’s SIP trunk integration with MS Teams allows businesses to expand globally. You can use international phone numbers, connect multiple office locations, and provide local presence to customers — all managed from one centralized system.

How the Integration Works

Cebod’s Microsoft Teams Direct Routing solution uses a Session Border Controller (SBC) to securely connect Microsoft Teams with the PSTN via Cebod Telecom’s SIP trunks.

Here’s how it works:

1. Cebod SIP Trunks are connected to your organization’s Microsoft Teams tenant.

2. The Direct Routing setup enables external calling capability within Teams.

3. Employees use the Teams desktop, mobile, or desk phone to make and receive calls as if using a traditional PBX.

4. All voice traffic flows securely through Cebod’s infrastructure for optimal performance and compliance.

This means you don’t need any complex on-premise setup — everything operates through the cloud, ensuring maximum reliability and flexibility.

Why Businesses Are Choosing Cebod for Microsoft Teams Integration

Cebod Telecom is known for its innovation, reliability, and customer-first approach in the VoIP and cloud telephony industry. With the launch of this Microsoft Teams VoIP integration, Cebod brings the same excellence to Teams users who want a robust phone system without sacrificing simplicity.

Key Advantages:

• Certified integration with Microsoft Teams Direct Routing

• 24/7 expert support and managed onboarding

• End-to-end encryption and data security

• Scalable plans for businesses of all sizes

• Integration with existing VoIP phones and desk phones

Whether you’re a small business or a large enterprise, Cebod ensures your Teams phone system performs flawlessly — connecting your workforce with customers everywhere.

Compatible with Microsoft Teams Desk Phones and Devices

Cebod’s integration supports Microsoft Teams desk phones and certified VoIP devices, ensuring flexibility for every work environment. Employees can make and receive calls from their laptops, mobile apps, or physical desk phones — without any disruption.

This device flexibility is essential for hybrid and remote teams who rely on consistent, secure voice communication from anywhere.

Future-Ready Voice Integration

As businesses evolve toward AI-powered and cloud-based collaboration, voice integration remains central to productivity. Cebod’s Microsoft Teams Integration is designed to grow with your organization — offering future-ready solutions that adapt to changing communication needs.

From AI call transcription and analytics to smart routing and virtual receptionists, Cebod continues to innovate at the intersection of telephony and collaboration technology.

About Cebod Telecom

Cebod Telecom is a leading provider of cloud-based business phone systems and SIP trunking solutions, helping organizations modernize communication with flexible, scalable, and affordable voice services.

With advanced features such as AI-powered call analytics, transcription, CRM integration, and now Microsoft Teams Direct Routing, Cebod empowers businesses to communicate smarter and operate more efficiently.

For more information, visit www.cebodtelecom.com or call (800) 839-3817.

Join the New Era of Unified Communication

With the launch of Microsoft Teams Integration, Cebod Telecom sets a new standard for how businesses connect, collaborate, and communicate.

Experience the freedom of a fully integrated Teams phone system — combining world-class voice quality, enterprise features, and seamless collaboration in one platform.

Empower your team. Simplify your communication. Connect with Cebod Telecom today.