Long distance phone calls have long since been revolutionized by the Voice over Internet Protocol system, also known as VoIP for short. This is particularly true for businesses that require constant long distance and overseas communication. One of the biggest reasons for the considerable growth in the demand for these telephony systems is because they present numerous money-saving opportunities. And since average consumers and businesses are always looking for ways to reduce their expenses, offering them with VoIP services can be a great business idea.
VoIP systems make use of technology that allows them to digitalize analog audio signals. The digital signals can then be sent back and forth through the Internet. This means that by simply having an Internet connection, VoIP users can already make phone calls to any number, even if it is long distance or overseas. In most cases, these calls are for free, and if not, the charges are considerably much lower than in other telephony systems.
There are several parts of a Virtual phone system, but the three most critical components that you should have a complete grasp of are the following:
Dial-Tone and “Lines”
Just like in a traditional landline phone, VoIP systems also have a dial tone. Its functions are the same: to serve as a signal that a handset or a telephone is in an off-hook condition. It is the sound that a person hears when the phone is picked up, signaling that a number can already be dialed and contacted.
Residential or commercial VoIP systems can also come with several phone lines. Again, this is because the system itself is powered by the Internet. More than one line can make a call, and several calls can be made simultaneously.
The call routing component is one of VoIP’s biggest attractions. With this feature being able to greatly increase call efficiency as well as handling, businesses can expect higher satisfaction rate from their consumers. Streamlining of the processes used by contact center management departments is also achieved. Some of the other major benefits of call routing include the following:-
- Routing that is based on a set time, depending on the user’s preference.
- 24 hours, seven days a week coverage, which means that not all locations should be kept open during the weekend.
- Call recognition that helps avoid prank calls.
- Efficient call distribution for balancing call volume; can be used to spread the calls evenly among lines.
Another great aspect of VoIP is that it comes with a multitude of custom features that can be incorporated into the telephony system. Most of these are add-ons in regular phone service plans; which means that they have separate charges. In VoIP systems though, they are already included in the package. In other words, customers will not see additional charges on their bills.
The most common custom features of VoIP are the following:
The Caller ID feature shows the caller’s phone number on the system’s display panel. When the VoIP user contacts someone, the phone number that has been punched in will also appear on the display. This is a very useful feature, especially for businesses, as they can make call backs to callers who may possibly be potential customers.
Call waiting puts a second (or more) caller on hold without them hearing a busy tone. A VoIP user who is currently on a call and is being contacted by a second caller will be signaled by a beeping tone. Punching down a few buttons on the telephony unit will put the first call on hold and will pick up the second one. Call waiting also allows toggling between or among the calls that have already been picked up.
The vanity number is one of the most popular features of VoIP systems. These are most commonly known as the 1-800 (800 or toll-free) numbers, but not all of them start with 1-800 or 800. Vanity numbers are easier to remember and can also be customized depending on the nature of the business it will be used for. Say for instance, an organization that offers law services can have the number customized to 1-800-LAWYERS. LAWYERS represent 529937. LAWYERS is a lot simpler to remember than a seemingly random bunch of numbers.
VoIP users also have the option to route a call directly to voicemail, wherein the caller could just leave a voice message and voice messages can be emailed to the user.
When the call forwarding feature is activated, the call will be sent to a specific number.
Calls can also be screened by a VoIP system. In most cases, these are used to prevent a certain person from being connected to any of the VoIP’s lines. You can ask the person to record the name before accepting the call.
Transferring a call from one VoIP line to another is also possible. This is very useful for businesses that have multiple departments.
This is similar to call screening, but with this feature, the caller will only hear a busy tone and will not get connected to the line trying to be contacted.
Phone System Costs
The overall phone system costs depend on the VoIP service provider. However, the average are as follow:
- Lines and Service Fees – Plan rates are between $5.00 (pay as your go) to $59.00 (unlimited) calling.
- Call Routing (PBX) Hardware – The costs for this component usually starts at $500.00, but can go up to 10’s of thousands of dollars. Depending upon the features you want for your business and how many lines system has to support.
- Support and Maintenance Fees – Help and support services, in most cases, are already included in the plan rates with cloud based office phone sytsems. How ever these are addition expenses for inhouse business PBX systems.
- Phones – The cheapest VoIP phone usually costs around $50, but can also be as expensive as $750.00 for Video and confere room phones.
- Usage Fees – Most VoIP service providers offer monthly plans that come with a set number of minutes for domestic and world calls. The plan fees range from $5.00 (payas you go) to $59.00.
Conclusions: The Numbers – How Much Can You Save?
In order for you to realize just how advantageous a VoIP system is over the more conventional phone systems, you should take the time to compare both platforms.
With a traditional phone system, users would have to have individual phone lines or a PBX system installed in order to utilize features such as the ones that come with VoIP systems. Each phone line costs around $50.00 to $75.00 every month. Upgrading a conventional phone system into new in house PBX would result in expenditures amounting to thousands and thousands of dollars more. This does not even cover installation fees, time and maintenance charges.
Voice over Internet Protocol
When getting a Voice over Internet Protocol system, users would only have two major expenses: the costs associated with the plan itself and the one-time expenditure of getting the hardware. Again, subscription costs will depend on several factors, such as the number of lines and which advanced features to incorporate into the system. However, the average charges are usually just between $20.00 and $50.00.
How to Get Business VoIP System?
In order to get the most out of a VoIP system, it is important for users to choose a highly trustworthy, dependable, and respected VoIP phone service providers. Doing so will allow them to get not only a reasonably priced system, but also the most advanced phone features. It is important to keep in mind that, while there are numerous VoIP providers to choose from, it does not necessarily mean that they provide the same top notch services and products. Only the best and most established companies make certain that they give their clients exactly what they need and deserve – at a competitive price.
This is where Cebod Telecom comes into play.
Cebod Telecom offers cloud based business phone systems that have the following benefits:
- Save money on no longer having to purchase phone system equipment.
- Save money with free help and support.
- Exceptional system management.
- Office PBX feature expenses are already included in the telephone line prices – no need to pay extra for pbx features.
- Automatic technology updates are for free.
- You can increase of decrease the numbers for lines as per your need.
- Get unlimited extensions for your office people.
- Implementation of a single phone system is ideal for businesses with multiple offices.
If you are interested in starting your very own VoIP business, you should know that there are experts you can turn to for help. These people will provide you with the assistance that you need when it comes to choosing the right VoIP systems to offer to your potential customers.
So who are these people well-versed in the world of Voice over Internet Protocol systems? The answer is Did For Sale. At www.didforsale.com, you can expect an extensive collection of resources that will help you get started with your VoIP business.
With VoIP becoming the future of phone systems, it won’t be long before more and more businesses and average consumers make the switch to cloud base phone services. This means that there is no other good time than now for you to launch your own firm that offers top quality VoIP products and services.