Custom Greetings

Choose default business phone system greeting or customize it with personal greetings, message or any other information. 

Make Your Business
Lean, Professional and Efficient.

 Custom phone greetings could intervene at different points to interaction. In a standard business phone system, it is the welcoming message that is played when the user connects to a call. Apart from this, you can choose to play messages when a customer is on hold, so as to inform him/her about the queue status or share a voicemail greeting when nobody answers the call.

 Custom Greetings Feature

How Do Business Greetings Help?

 

  • Having personalized messages for the customer creates an impression of being professional
  • Reduce the cost of labor as it eliminates the need to hire secretary or receptionist
  • Dedicated business voicemail to greet customers avoids personal greetings to mess up.
  • Educate customers and acknowledge them when no agents are available for answering. This helps reduce the wait time of users.

No greetings are one-size-fits-all and so Cebod Telecom gives you the ease to create personalized messages for your customers. Whether a voicemail or through the IVR, you can now control what information is shared with your users and when.

 

Improve Professionalism and Consistency

 

  • Customize your business auto attendant to greet the caller.
  • Upload recorded custom greetings in wav or mp3 format.
  • Choose default Cebod Telecom greeting.
  • Create your company greeting in more than one language and set up IVR to provide several options to select from.
  • Customize office phone voicemail

Increase Business Effiecncy

 

Besides setting up the auto-attendant for welcoming the caller you can also:-

  • Customize to give automated office directions
  • Customize to answer some of the FAQ’s
  • Customize to announce promotions and office events
  • Customize to update your callers in Call Queue

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Give us a call at 800-839-3817

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